Monthly Subscription for a One-Year On-Site Extended Service Warranty - Laptop Greater than $1,000 MSRP

On-site extended service & repair warranty on any model/manufacturer of laptop greater than $1,000 MSRP
Manufacturer: AEG
SKU: RGI/LAP>$1K_OESW

One year of coverage with an annual commitment of 12 monthly subscriptions/payments.

Thirty days of coverage are required before the device becomes eligible for repair.

Purchase a subscription bundle that includes five or more devices, and the coverage eligibility period (30 days) is waived.

How does the Extended Service Coverage program work?

  • We will walk your floor and attach QR labels to your devices.
  • In the event of an issue, any authorized user can scan the QR code on a covered device and receive a triage call within one business hour.
  • If the problem cannot be resolved remotely, we will dispatch a qualified technician who will be onsite within one business day (M-F).
  • Our average first-call on-site fix rate is 85%.

Coverage bonuses:

  • Improve your Corporate Social Responsibility standing by confidently extending the life of your hardware fleet and avoiding premature replacement.

Coverage restrictions:

 Devices with a geophysical location outside a 50-mile radius of a major metropolitan city are not covered for onsite repair.

  • Please see our Depot Repair offering for alternative coverage options.
  • Specific devices may be outside our scope of coverage and will be identified accordingly and not accepted into the Extended Service Coverage program.

  • Simplify your extended service warranty purchases using our "OEM Agnostic" program to provide valuable protection on your printers, copiers, laptops, workstations, servers, etc.
  • One Extended Warranty per Device regardless of brand
  • Simplify your inventory of Extended Service Warranties

One year of coverage with an annual commitment of 12 monthly subscriptions/payments.

Thirty days of coverage are required before the device becomes eligible for repair.

Purchase a subscription bundle that includes five or more devices, and the coverage eligibility period (30 days) is waived.

How does the Extended Service Coverage program work?

  • We will walk your floor and attach QR labels to your devices.
  • In the event of an issue, any authorized user can scan the QR code on a covered device and receive a triage call within one business hour.
  • If the problem cannot be resolved remotely, we will dispatch a qualified technician who will be onsite within one business day (M-F).
  • Our average first-call on-site fix rate is 85%.

Coverage bonuses:

  • Improve your Corporate Social Responsibility standing by confidently extending the life of your hardware fleet and avoiding premature replacement.

Coverage restrictions:

 Devices with a geophysical location outside a 50-mile radius of a major metropolitan city are not covered for onsite repair.

  • Please see our Depot Repair offering for alternative coverage options.
  • Specific devices may be outside our scope of coverage and will be identified accordingly and not accepted into the Extended Service Coverage program.

  • Simplify your extended service warranty purchases using our "OEM Agnostic" program to provide valuable protection on your printers, copiers, laptops, workstations, servers, etc.
  • One Extended Warranty per Device regardless of brand
  • Simplify your inventory of Extended Service Warranties
Products specifications
Attribute nameAttribute value
Global Product TypeAsset Management/Extended Service Warranties
Service LevelOne Business Day (M-F)
ConsumablesN/A
Long-Life ConsumablesN/A
Repair PartsIncluded
Repair TypeOn-Site
TriageTriage call within one hour
Warranty TermMinimum 12-Months
Warranty Wait Period30-Days